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STERN HVAC 
Address: 2201 N 30th ST #G TACOMA WA 98403
Phone: 253-339-3300
Last Updated: 12/11/25

At STERN HVAC we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you share when you contact us, schedule service, or visit our Google Business Profile website.

1. Information We Collect

We collect information necessary to provide professional HVAC and appliance repair services.

Personal Information

• Name

• Phone number

• Email address

• Service address

• Details about your HVAC or appliance issue

Automatically Collected Information

• Device information

• IP address

• Website usage data (via Google tools such as cookies or analytics)

2. How We Use Your Information

Your information is used to:

• Schedule and confirm appointments

• Provide estimates, repairs, and service updates

• Respond to messages or inquiries

• Improve customer service and communication

• Maintain accurate service and business records

We never sell your personal information.

3. Information Sharing

We only share your information with trusted partners who help deliver our services, such as:

• Licensed service technicians

• Payment processors

• Scheduling or communication platforms

These parties are required to keep your information secure and use it only for service-related purposes.

4. Cookies & Tracking Technologies

Our Google Business Profile website may use cookies, analytics, and tracking tools to:

• Improve website functionality

• Analyze visitor activity

• Enhance user experience

You may disable cookies through your browser settings.

5. Data Security

We take reasonable precautions to safeguard your data. However, no method of online transmission is completely secure.

6. Your Rights

You may contact us anytime to:

• Update or correct your information

• Request deletion of your information (when allowed)

• Opt out of non-essential communications

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those external websites.

8. Contact Us

For questions or concerns about this Privacy Policy, please contact:

STERN HVAC 

Address: 2201 N 30th ST #G TACOMA WA 98403

Phone: 253-339-3300

EMAIL: STERNHVAC@GMAIL.COM

9. Updates to This Policy

We may update this Privacy Policy as needed. Any changes will be posted with a revised “Last Updated” date.